In this issue:

Sonic Admin 2 Server License forJust $49!
New Countries Added for International Data Roaming!
2003 Outlook, Exchange and Server Support
New Accessory Items for BlackBerry
eAccess eStore Real Time Tracking
"Geek" Tips for Java BlackBerrys

Sonic Admin 2 Server License for just $49!
Now until 12/31/03 you can get a 2 server license of Sonic Admin. This will allow you to wirelessly administer your BES, Exchange and all Windows Servers all from your BlackBerry device! All administrator console feature are able to be accessed so it is as if you are sitting right at you desk. Now you can be almost anywhere in the world and still take care of your network administration duties easily and quickly!

All Sonic Admin requires is that you be running BES v3.6. You do NOT need another server to run this application. The security model is impeccable just like your RIM BES. Please let us know if you need more information on this great time-saving application.  You can also view an on-line demo on our website here.
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New Countries Added for International Data Roaming
New countries added for international data and voice roaming this month:
Australia - Telstra 900 MHz
Croatia - HT Mobile Communications 900Mhz
Ireland - Vodafone Ireland 900/1800Mhz
Lithuania - Omnitel Lithuania 900Mhz
Monaco - Orange France and SFR 900Mhz
Netherlands - KPN Mobile, T-Mobile and Vodaphone 900/1800Mhz
Philippines - Smart Communications and Polska Telefonia Cyfrowa 900/1800Mhz
Portugal - TMN 900Mhz
San Marino - TIM and Vodaphone 900Mhz
Singapore - Singapore Telecom Mobile and StarHub 900/1800Mhz
Slovak Republic - EuroTel Bratislava 900/1800Mhz
Sweden - Telia Sweden 900/1800Mhz
Taiwan - Chunghwa 900/1800Mhz
Turkey - Turkcell 900Mhz
United Arab Emirates - Etisalat 900Mhz
Vatican - TIM and Vodaphone 900Mhz

To see a full listing of all international data roaming countries, please visit the eAccess web site.
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2003 Outlook, Exchange and Server Support
Service Pack 2 for BES v3.6 and Desktop Manager v3.6 is due any day now and will extend full compatibility with Exchange 2003 and Outlook 2003. In the mean time if you have deployed Outlook 2003 you can take advantage of SP 1 for the BlackBerry Destop Manager which will allow basic interoperability with Outlook 2003.

Here is a brief list of the enhancements included in SP1 for BB Dtop Manager:

To Download the service pack please visit the blackberry.com website or contact eAccess support for more information.
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New Accessory Items for BlackBerry
On order and scheduled to come in this month:

Look for these new items to appear this month in the eAccess eStore.
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eAccess eStore Real Time Tracking
We are proud to announce that our popular on-line eStore has been upgraded to support real time order tracking from fulfillment to the final delivery of the product. This feature generates an automated link with every order that the customer can click to get the most current status on where their order is.

This new feature is just part of our commitment to you to better streamline and equip you with the information you need. Our other projects of late have led to decreased contract turn-around times on wireless device orders and greatly increased our capacity to deliver mass volume rollouts.
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"Geek" Tips for Java BlackBerrys
Here are a few little known shortcuts that may help make your user experience more interesting:

1. Rather than looking at the bars, you can change the display of the signal strength meter to read in real numbers. While at the home screen, hold down the orange ALT key while you type NMLL. The bar should change to read numbers. If you are in the 100 area (that means -100 dBm), you will be transmitting at maximum power (2 Watts). Since coverage is hit and miss at this weak a signal, you may end up transmitting many times before the packets make it through. This might help explain any poorer than normal battery life. We consider anything at -90 to -50 excellent. To get the bars back: While at the home screen, hold down the orange ALT key while you type NMLL again.

2. Hold down the orange ALT key -AND- the CAP key at the same time, then the letter 'h'. This brings up the "Help Me!" screen that lists version, app version, pin, imei, uptime, signal strength, battery level, file free, and file total.

3. Hold down the orange ALT while you type LGLG. This brings up the event log where you can clear events (frees some memory) or view them or copy the contents to mail to someone.

4. ALT-CAP-Backspace will reboot your BB.

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As always, if we can help you or your company out in any way, please do not hesitate to give us a call or send an email with your request. 

Thank you very much for your time!

Sincerely,

eAccess Solutions, Inc.
P: (847) 991-7190
F: (847) 991-7189
E: sales@eaccessinc.com
E: support@eaccessinc.com
www.eAccess.com

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